Introduction
This article discusses service quality on Route 5 between 28 July and 24 August. Route 5 was created as part of New Ways to Bus earlier this year; it runs frequently between Rideau and Elmvale on Elgin, Main, and Smyth. Previously, the "5" designation belonged to a local route between Rideau and Billings Bridge, and the current service span was covered by a smorgasbord of local and frequent routes.
Route 5 is fairly well-behaved most times of the day. However, problems appear at certain times of the day, and cancellations remain a scourge on service quality.
Route 5 is relatively well-behaved in most times of the day, with problems being concentrated to certain times of day ... and to the cancellation of service. Internal analysis like this can identify problem spots on the network, to be targeted with something more specific than redesigning the scheduling system or similar interventions.
Data, as always, comes from Transsee.
